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Friday, 09 May 2014 18:15

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The Director of Parking Services

Re: student satisfaction with parking

During the last one year, campus enrollment in this institution has increased by almost 10%, and it is anticipated that the number will increase by 2.5% every year. This increased number of students joining the institution places additional pressure to the institution’s transportation resources and parking. In order to improve student’s satisfaction and maintain access to the college, it is essential to find out the opinions that students have towards the parking so as to establish the critical areas that can be improved (Fallon, Sullivan, and Hensher, 2004).

 Students will be surveyed to find out information about transportation mode, parking lot utilization and attitudes towards other transit options. This information will be used in conjunction with traffic and parking flow analysis as a way of identifying new improvements for the college’s parking lot. Some of the anticipated changes that the institution can adopt involve a wide range of strategies such as the use of alternative transit, enrollment management based on the time of the day and increasing parking areas (Shiftan, and Burd-Eden, 2001).

The increased demand for parking spaces can probably be met when there is the allowance of start time for more than 1000 enrollment higher than the current parking capacity. The use of alternative transit use can also be another solution when the institution established a ride match program for students with cars. Convenience of transit can be increased by providing bus passes during the semester for each student. The payment of pass fees can be through grants or registration process as a means of promoting alternative transit. A transit option is the use of bicycle transport (Shoup, 1997). The institution will promote awareness on bicycle safety and transportation that will focus on nearby residents. A combination of promoting carpooling, scheduling classes for afternoons, bicycling, adding new spaces, and busing will me some of the strategies that can help the institution meet its long-term parking demand (Shoup, 2005).

Questionnaire to students

 The college seeks your input on improving access to the college’s parking lot. Please fill out and return the questionnaire

  1.  What means of transport do you use to come to campus

 □Drove alone

 □ Bus


 □ Skate/ walk

 □ carpool with one person

 □ carpool with 2 other people

 □ carpool with 3 other people

 □ carpool with 4 and more people

 □ Bike

2. What is your degree of agreement to the statement, “there are enough parking spaces at this campus”

□ strongly disagree □ disagree □ neutral □ agree □ strongly agree

 3. If you drive alone to campus which of the following options would you chose

□ None □ telecommuting or distance ed □ skate/ walk □ bicycle □ carpool □ public bus

4. I cannot use alternatives to driving alone due to the following reason

□ bus takes a lot of time

□ there are no bus routes near my home

□ do not apply

 □ there are no adequate bicycle racks

□ I feel unsafe using a bicycle

□ I have a complicated schedule

□ there is no carpool partner.

 5. do you agree with the following statement “I always face troubles finding a parking space at this campus?

□ agree □ strongly agree □ disagree □ neutral □ strongly disagree.

 6. I would consider using alternatives to driving alone when

□ there would be a free bus pass

□ faster buss

 □ a bus stop next to my home

 □ not applicable

□ there would be additional bicycle racks

 □ find a student carpool partner via the ride match program

 □ get free parking permits during the semester for not driving alone at most times.


 Fallon, C, Sullivan, C. and Hensher, D. (2004). Constraints Affecting Mode Choices by Morning Car Commuters. Transport Policy, vol. 11, pp. 17-29.

Pretty, R. (1994). The Impact of Parking Policy Measures on University Commuters. Transportation Planning and Technology, vol. 18, pp. 155-162.

Shiftan, Y and Burd-Eden, R (2001). Modeling the Response to Parking Policy. Transportation Research Record, vol. 1765, pp. 27-34

Shoup. (1997). Evaluating the Effects of Cashing Out Employer-Paid Parking: Eight Case Studies. Transport Policy, vol. 4, pp. 201-216.

Shoup, D. (2005). Parking on a Smart Campus.), California Policy Options 2005, UCLA School of Public Affairs, Los Angeles. 

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